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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Requesting an appointment at Weavers Medical
From 1 June 2026, we have updated how patients request appointments. Please select the appropriate option below.
1. GP appointments – urgent, routine, and follow-up
Monday to Friday, 07:30am to 10:00am
If you need a GP appointment for a new or ongoing medical problem, including routine appointments or follow-ups, please complete our online request form.
All GP appointment requests must be submitted before 10am, even if you do not need to be seen on the same day.
Request a GP appointment online
What happens next?
- A GP will review your request.
- We will contact you with the outcome within 24 hours, excluding weekends and Bank Holidays.
- Please do not call to chase your request unless this timeframe has passed.
Appointments are allocated according to clinical need, not on a first-come, first-served basis.
2. Other clinicians, routine care, and administrative requests
Appointments are available Monday to Friday, 7:30am to 6:30pm.
You can submit requests throughout the day for:
- Practice nurse and other non-GP clinician appointments
- Long-term condition reviews
- Treatment room appointments
- Vaccinations
- Fit notes (sick notes)
- Medication and prescription queries
- Letters, medical records and general administrative requests
Submit a routine care or administrative request
Routine requests are typically dealt with within 48 hours.
Please note: GP appointments, including routine follow-ups, must be requested before 10am.
3. Home visits
Home visits are available for patients who cannot attend the surgery due to their medical condition.Please request these before 10am.
4. Need help completing the form?
If you cannot complete the online form, call 01536 513494 between 8am and 10am. EVA, our AI voice assistant, can complete the request on your behalf.
5. Urgent and emergency help
For life-threatening emergencies, call 999 or attend A&E.
If you need urgent medical help outside the GP request window, contact NHS 111.
Change or Cancel an Appointment
If you are more than 10 minutes late, then you will be unable to be seen by the clinician in that appointment slot. You may be asked to wait until the doctor is able to see you or to rearrange another appointment. Please leave plenty of time for driving and parking at the surgery.
It is the patient’s responsibility to cancel unwanted appointments. Failure to do this results in a wasted appointment that could have been used for another patient.
Ways to cancel
- Telephone us on 01536 513494
- Cancel an appointment online
- Cancel using our online services
- Cancel through the NHS App
Missed Appointments and DNA’s
Do you feel frustrated when you cannot get an appointment?
Every year wasted appointments cost NHS £162 million. This can cause serious delays in treatment for other patients. On average approximately 150 patients each month Did Not Attend (DNA) their appointment. This means the patient did not turn up for the appointment and did not contact the surgery in advance to cancel or change the appointment. This currently results in approximately 40 hours of wasted clinical time each month.
Please call ahead if you think you might be late or no longer want your appointment.
Nurse Appointments
All nurse appointments, except emergency on-the-day appointments, can be pre-booked.
Check in and translation services
When you arrive for your appointment, please check in at the first floor reception.
Telephone translation services are available for appointments if these are requested in advance. Please ask someone to let us know you need this service so that it can be booked in the language you need at the time you and your doctor need it.
Arriving Late Procedure
If you are more than half your appointment time late, you will not be able to be seen in that appointment slot. All Health care professionals work to booked appointment times, and if that time has passed, they are not able to get it back. This means if you are too late for your appointment, you will have to book another appointment to be seen either later that day, or on another day.